Mobile Biometric log in allows you to log in to Online Banking using your mobile device’s biometrics (facial recognition, fingerprint, etc.) instead of a password. While passwords can still be used, this feature provides an easy solution for those who prefer using biometrics for verification rather than typing and remembering a password. Please note: using this feature in Online Banking requires the latest app version with biometrics enabled.
You can log into Online Banking using facial or fingerprint recognition by enabling Login Biometrics within the app. Here’s how you can set it up:
- Log in to your account through the Mobile Banking app
- Select “Login Biometrics” on your menu
- If on an Apple device, tap on the icon next to “Face ID Authentication” and “Request Biometrics on Startup”
- If on an Android device, tap on the icon next to “Biometric Authorization”
- Confirm setup by scanning your face or fingerprint on the device
- Once complete, you will see a screen stating, “Congratulations!”
The next time you log in to Online Banking on a desktop or mobile browser, you’ll be able to use Mobile Biometrics.
You can also log in to Mobile Banking using facial or fingerprint recognition.
