Manage Your Loan

Biometric Log In allows you to log in to Online Banking using your mobile device’s biometrics (facial recognition, fingerprint, etc.) instead of a password. You will need to have the latest LBS Financial app installed with biometrics enabled on the “Login Biometrics” page within the app. A notification will be sent to your mobile device and once verified, you will be logged in to Online Banking!

Collateralized loans require full coverage insurance. Your insurance company may require you to provide loss payee for your LBS Financial Credit Union home or auto loan. Please provide the address below:

Vehicles

LBS Financial Credit Union
PO Box 790062
San Antonio, TX 78279-006

Lienholder Information for Vehicle Titling

For the purpose of vehicle titles, please use the address below exactly as written:

LBS FNCL CU
PO BX 4860
Long Beach CA 90804-0860

Mortgages

LBS Financial Credit Union
Its Successors and/or Assigns
P.O. Box 4860
Long Beach, CA 90804

There are a variety of ways to make a payment towards your LBS Financial loan.

LBS EasyPay 

Use our LBS EasyPay service in Online and Mobile Banking to make one-time or recurring payments to your LBS Financial Consumer Loan from an account at another financial institution. There is no fee for this self-service payment channel. You may also make a one-time guest payment directly through our website. Learn More.

​Schedule Recurring Payments through Online Banking:

You may establish a recurring transfer from your LBS Financial account to your LBS Financial loan. Log in to Online Banking to set up your automatic transfer.

There’s no charge for this service.

External Transfers —Transfer money from an account outside the Credit Union to your LBS Financial Savings or Checking account using Online and Mobile Banking, then transfer money to pay your loan from your LBS Financial account.

There’s no charge for this service.

​Make a Payment by Phone:

You may make a payment from another financial institution to your LBS Financial Credit Union loan by calling 866.923.6404. You may also call 800.527.3328 to make a payment from your LBS Financial account to your LBS Financial loan.

In Person:

Visit one of our seven branches or any CO-OP Shared Branch in the United States to drop off your payment. Find a branch or ATM.

Mail:

You may pay by mail by sending your check, along with a loan payment coupon or the remittance portion of your monthly billing statement (depending on the type of loan you have) to:

LBS Financial Credit Union
P.O. Box 4860
Long Beach, CA 90804-0860

Transfer Your Auto Loan to LBS Financial Credit Union for a Great Rate!

Help Protect your Family Against the Unexpected

LBS Financial Debt Protection

Life can be wonderful. But it can also get complicated when unexpected things happen. Protecting your loan balance or loan payments against death, disability, or involuntary unemployment could help protect your finances. Life Plus adds protection for financially-stressful life events such as accidental dismemberment, terminal illness, hospitalization, family medical leave, and the loss of life of a non-protected dependent. It’s easy to apply for LBS Financial Debt Protection. It’s voluntary and won’t affect your loan approval.

Call LBS Financial Credit Union at 800.527.3328 and ask about protecting your loan today.

Need to file a claim?

In your time of need, our claims process is quick and easy. If you elected payment protection on your loan, you can use this convenient claims process to quickly and easily file your claim.

To begin, please fill out a claim form. If you prefer, call 800.621.6323 to begin the process and a TruStage Claims Specialist will guide you through the process.

TruStage™ is the marketing name for TruStage Financial Group, Inc. its subsidiaries and affiliates. Insurance products are issued by CMFG Life Insurance Company, MEMBERS Life Insurance Company, CUMIS Insurance Society Inc., CUMIS Specialty Insurance Society Inc., American Memorial Life Insurance Company, and Union Security Insurance Company. Payment protection products include debt protection products available through your credit union that are administered by CUNA Mutual Insurance Agency, Inc. and credit life and credit disability insurance products underwritten by CMFG Life Insurance Company.

We want to help you protect your credit rating. If you are currently past due on an account, we want to work with you to resolve the matter.

If you are able to make your payment now, there are several ways to pay:

LBS EasyPay — Make a payment to your LBS Financial Consumer Loan from an account at another financial institution. There is no fee for this self-service payment channel and it can be accessed directly through Online or Mobile Banking. You may also make a one-time guest payment directly through our website. Learn More.

External Transfers — Transfer money from an account outside the Credit Union to your LBS Financial Savings or Checking account using Online and Mobile Banking, then transfer money to pay your loan from your LBS Financial account.

​Make a Payment by Phone — You may make a payment from another financial institution to your LBS Financial Credit Union loan by calling 866.923.6404. You may also call 800.527.3328 to make a payment from your LBS Financial account to your LBS Financial loan.

Visit a Branch — Make your payment in person at any of our seven branches or a Shared Branch location.

If you are not able to pay at this time, it is important that you contact us:
Contact one of our LBS Financial collections representatives to help determine a plan that will get you financially back on track with your loan payments. We have several alternatives which, if you qualify, could get your loan up-to-date thereby protecting your valuable credit rating. To find out if there is a plan that works best for you:

• Message Us— login to Online or Mobile Banking to send us a secure message.
• Call Us — Ask for the Collections Department during business hours

Do you find yourself having a hard time making even the minimum payments on your debts?

Get free and low-cost help from a trained, certified counselor who will assist you in determining the best options to meet your individual needs.

Consumer Credit Counseling can give you advice on managing your money, offer solutions to your current financial problems and assist in developing a personalized plan to help you prevent future difficulties.

Call 877.277.4932 to get started today or visit www.nfcc.org to get more information!