We want to help you protect your credit rating. If you are currently past due on an account, we want to work with you to resolve the matter.
Members who are past due on a loan payment may receive text messages and emails from us as a friendly reminder that their loan payment has not been received.
These messages will come from the following:
Both communications will include a link for our payment provider, SWIVEL, that you may use to make a payment.
If you are able to make your payment now, there are several ways to pay:
LBS EasyPay — Make a payment to your LBS Financial Consumer Loan from an account at another financial institution. There is no fee for this self-service payment channel and it can be accessed directly through Online or Mobile Banking. You may also make a one-time guest payment directly through our website. Learn More.
External Transfers — Transfer money from an account outside the Credit Union to your LBS Financial Savings or Checking account using Online and Mobile Banking, then transfer money to pay your loan from your LBS Financial account.
Make a Payment by Phone — You may make a payment from another financial institution to your LBS Financial Credit Union loan by calling 866.923.6404. You may also call 800.527.3328 to make a payment from your LBS Financial account to your LBS Financial loan.
Visit a Branch — Make your payment in person at any of our seven branches or a Shared Branch location.
If you are not able to pay at this time, it is important that you contact us:
Contact one of our LBS Financial collections representatives to help determine a plan that will get you financially back on track with your loan payments. We have several alternatives which, if you qualify, could get your loan up-to-date thereby protecting your valuable credit rating. To find out if there is a plan that works best for you:
- Message Us— login to Online or Mobile Banking to send us a secure message.
- Call Us — Ask for the Collections Department during business hours
