FAQs - Mobile Banking

What is Mobile Banking?

Mobile Banking is a wireless Internet-based service that allows you to do your banking safely and conveniently from your tablet or mobile device. You can access Mobile Banking by downloading our app through the Apple app store or Google Play store. You do not need to enroll in Online Banking first. One enrollment in either our Online Banking or Mobile Banking gains access to both.

How do I sign up to use the iPhoneApp or the Android App?

If you have an iOS device, visit the Apple App Store, search for “LBS Financial Credit Union” and install the application. The Android App is available to Members with a mobile device that uses Google’s Android operating system. To download the app, just visit the Google Play store and search for “LBS Financial Credit Union” and install the application. Or click here for links to apps and more information on our Mobile Banking page.

What does it cost to use LBS Financial Mobile Banking?

Mobile Banking is a free service to LBS Financial Members. However, your cell phone carrier may still charge for text and data usage. Check with your mobile carrier for more information.

Is Mobile Banking secure?

Your security is of our top importance. Our Mobile Banking platform uses the same robust security measures that are available in Online Banking. Your password, fingerprint, or eyescan is required every time you sign in to Mobile Banking. We use Multi-Factor Authentication (MFA) which adds an additional layer of authentication. You will receive a one-time PIN for any new devices accessing our systems or for certain changes or transactions made on your account.

SSL (secure sockets layer) and 128-bit encryption ensures that your connection and information are secure from outside inspection, making information unreadable as it passes over the Internet.

Only bill payments to existing payees can be made. You can only add a new payee by logging into Online Banking.

In addition, your cell phone may have a password protection feature that you can activate to lock your phone with an additional password.

What services can I access with Mobile Banking?

View account balances and share history, view account holds and pending items, see copies of paid drafts, set up account alerts, view eStatements and eDocuments, transfer money, make a loan payment, pay-a-person (PayPal), and pay bills.

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Accepts Deposits: Yes

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